Help center
How to use GafferOS
Use this page as the fast reference for setup, clock-ins, billing rules, and support workflows. Everything here is built around the current web app.
Billing runs at the end of each month only.
Users count as billable seats only after more than 3 clock-ins in that month.
Workers with no clock-ins for 3 months are highlighted so clients can remove unused seats.
Admin quick start
Open Settings to add company branding, billing contacts, and billing thresholds.
Use Locations to add each site, geofence radius, and named clock-in sections.
Use Workers to invite admins or workers, set pay rates, and assign sites.
Check Billing monthly to review billable seats and inactive-user alerts.
Worker basics
Open Clock, allow device location access, and clock in at your assigned site.
If a location uses sections, pick the correct section before finishing clock-in.
Use Timesheets to review recorded shifts and selected location sections.
Use Settings to update personal details and switch themes.
Support and troubleshooting
Super admins can open audited support sessions from the Support screen.
If someone is redirected unexpectedly, sign out and back in after the cookie fix has deployed.
Use the dashboard and timesheets views to review flagged out-of-zone events.
Announcements appear in the worker profile area for team-wide updates.
Need a faster setup path?
New companies can start a self-serve trial, then follow the built-in admin guide to finish their first location, team roster, branding, and billing defaults.